In recent days, a malicious email has been sent to some tenants, indicating a supposed change of bank details for October rent payments. Creusalis wishes to clarify that it has not changed its bank details and that this email does not originate from its services.
Although this message does not appear to be part of a mass campaign, the organization calls for the utmost vigilance. Tenants who receive such a message are advised to take the correct actions: do not pay rent to the account indicated in the fraudulent email, do not reply to the email, and do not share any personal information.
The specifically reported message has the subject line "URGENT – New RIB for your October rent payment" and requests confirmation of the recipient's phone number.
In case of doubt, Creusalis invites its tenants to contact the organization through the usual channels before making any payment. The Office also thanks its tenants for relaying this information to their friends and neighbors.
