Yesterday, Julien Rossignol, Hospital Director, Dr Jacques-Antoine OILLEAU, Head of the Emergency Department, and Serge LAFARGUE, President of the Users' Commission, officially signed the Charter for Emergency Room Companionship.
This charter, driven by the Ministry of Health, enshrines the strong principle that patient accompaniment becomes the rule, with restriction remaining the exception. It sets a clear framework to preserve the proper functioning of the service and the work of caregivers.
Three fundamental pillars are established: strict adherence to confidentiality and medical secrecy, fluid communication between the companion and the healthcare team, and compliance with instructions given on-site.
This step is essential for strengthening trust and the quality of reception within the hospital establishment.
